Plamtex Logo

Plamtex

Emergency Support: +44 843 886 8171

Let's Talk Security

Not sure where to start? That's exactly why we're here. Getting your firewall configuration right matters, and sometimes you just need to chat with someone who gets it.

Whether you're dealing with a specific challenge or exploring what better network security might look like for your organization, we're ready to help.

First Time Exploring?

If you're just starting to think about security improvements, we get it. The landscape can feel overwhelming.

  • Tell us about your current setup in the message box
  • No need to know technical specs yet
  • We'll guide you through what matters
  • Questions welcome at any level

Urgent Security Concern?

Sometimes things can't wait. If you're dealing with something time-sensitive, let us know straight away.

  • Call us directly at +44 843 886 8171
  • Mark your inquiry type as "Technical Support"
  • Briefly describe the situation
  • We'll prioritize getting back to you

Send Us a Message

Fill in what you can. We'll take it from there and get back to you within one business day.

Visit Our Office

Address

1 Spring Cres
Southampton SO17 2FZ
United Kingdom

Direct Contact

Phone

+44 843 886 8171

Email

[email protected]

Response Times

Standard Inquiries

Within 24 hours on business days

Urgent Matters

Same day when submitted before 2 PM GMT

Professional security operations center showing network monitoring systems

What Happens Next?

We're not fans of automated responses or copy-paste replies. When you contact us, an actual person reads your message and responds with something useful.

Here's the typical flow once you hit send:

Step 1: We Review

Your message gets assigned to someone on our team who actually knows the answer to your question.

Step 2: Quick Reply

You'll hear from us within a day. If we need more info, we'll ask specific questions.

Step 3: Real Solutions

We provide practical next steps, whether that's scheduling a call or sending detailed information.

Step 4: Your Choice

Take your time deciding. No pressure, no follow-up spam. Just helpful information when you need it.