Plamtex Logo

Plamtex

Emergency Support: +44 843 886 8171

Network Security Solutions

Protecting Your Digital Infrastructure Since Day One

We've been managing firewalls and security systems for businesses across the UK since 2019. Our team handles everything from initial configuration to ongoing monitoring—so you can focus on running your business instead of worrying about network vulnerabilities.

Secure network infrastructure monitoring and firewall management
Our Approach

How We Think About Security Work

Most security companies talk about their tools and certifications. We prefer to talk about how we actually work with clients—because that's what matters when something goes wrong at 3 AM.

Clear Communication First

Security jargon doesn't help anyone. When we spot a vulnerability, we explain what it means for your business in plain English. No technical acronyms unless you specifically ask for them.

Last month, a client asked us why their firewall was blocking certain traffic. Instead of citing protocol numbers, we showed them which business applications were affected and why the block was actually protecting their data.

Realistic Timelines

Security improvements take time. We'd rather set proper expectations upfront than promise overnight fixes that don't exist. Most of our implementations run between 3-8 weeks depending on network complexity.

When a Southampton retail business needed firewall upgrades across six locations, we mapped out a 6-week timeline with clear milestones. They appreciated knowing exactly when each site would be completed.

Ongoing Partnership

Security isn't a one-time project. Threats change, businesses grow, and systems need updates. We stay involved because that's how effective security actually works—through consistent attention and adjustments.

One manufacturing client has been with us since 2021. Their network has doubled in size, but we've adapted their security alongside their growth rather than requiring expensive overhauls.

Professional team reviewing network security protocols and firewall configurations
Firewall configuration and security monitoring systems Network security assessment and vulnerability testing Real-time threat detection and response systems
What We Actually Do

The Daily Work Behind Secure Networks

People often ask what firewall management really involves. It's not just flipping switches—it's continuous monitoring, rule adjustments, and staying ahead of new attack methods. We check logs, update policies, and test configurations regularly.

Most businesses need someone watching their security infrastructure full-time. That's expensive if you hire internally. Our clients get that attention without the overhead of a dedicated security team.

We typically start new clients with a complete security audit—takes about two weeks. From there, we build a custom firewall configuration that matches your actual network traffic patterns, not generic templates.

By autumn 2025, we're expanding our threat intelligence capabilities. This means faster response to emerging vulnerabilities and better protection against zero-day attacks that conventional systems miss.

View Technical Details
Common Questions

What Businesses Usually Ask Us

These questions come up in nearly every conversation we have with potential clients. We've organized them by where you might be in your decision process.

Before You Start

How do I know if my current firewall setup is adequate?
We can run a security assessment that checks your current configuration against industry standards. Takes about three days and gives you a clear report on any gaps.
What information do you need from us initially?
Network diagrams help, but we can work without them. We'll need admin access to your current firewall and a few hours to interview someone who understands your business operations.
Do you work with specific firewall brands only?
We manage most enterprise firewalls—Cisco, Fortinet, Palo Alto, Sophos, and others. If you've got something unusual, we'll tell you upfront whether we can support it properly.

During Implementation

Will our network go offline during the setup?
Usually no. We configure new rules in staging mode first, then migrate during off-hours. Most businesses don't experience any downtime if we plan it correctly.
How long until the new firewall is fully operational?
Initial deployment takes 1-2 weeks. Then we monitor for another 2-3 weeks to fine-tune rules based on your actual traffic patterns. Full optimization usually happens around week 6.
What happens if employees can't access something they need?
We adjust rules quickly—usually within an hour during business hours. That's why the monitoring period matters; we catch these issues early and fix them before they become major problems.

Ongoing Support

How quickly do you respond to security alerts?
Critical alerts get immediate attention—we're monitoring 24/7. Medium-priority items typically get addressed within 2-4 hours during UK business hours.
Do we need to handle any of the maintenance ourselves?
No, that's our job. We handle patches, updates, and configuration changes. You only get involved if we need business context for a particular security decision.
What reports do you provide?
Monthly security summaries showing threat activity, blocked attacks, and any configuration changes we made. If you want more detailed technical reports, we can provide those quarterly.

Still Have Questions?

We're happy to discuss your specific security concerns. Most conversations take 20-30 minutes and give you a clear sense of what your business actually needs.

Schedule a Conversation